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Privacy Policy

1. Information About the Business

 

EDGE NINE is a trading name of Jennifer Anderson Limited.

 

Email address: jen@jenniferandersondesign.com

 

 

2. What This Notice Covers

 

This Privacy Notice explains how personal data is collected, used, and stored when you interact with EDGE NINE.

 

It covers:

 

  • what data is collected

  • how it is used

  • how it is stored

  • your rights under UK data protection law

 

 

3. What is Personal Data?

 

Personal data is defined by the UK General Data Protection Regulation (UK GDPR) as any information that can identify an individual, directly or indirectly.

 

This includes details such as your name and contact information, as well as technical data like IP addresses or online identifiers.

 

 

4. Your Rights

 

Under UK GDPR, you have the right to:

 

  • Be informed about how your data is used

  • Access the personal data held about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict how your data is processed

  • Object to how your data is used

  • Request a copy of your data (data portability)

  • Withdraw consent at any time

 

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data is being misused.

 

 

5. What Data is Collected

 

Depending on how you interact with EDGE NINE, the following data may be collected:

 

  • Name

  • Email address

  • Telephone number

  • Project or enquiry details you choose to share

 

This data is typically collected through:

 

  • Forms on the website (via Wix)

  • Project and enquiry forms (via Dubsado)

  • Direct communication (email or calls)

 

 

6. Purpose and Legal Basis

 

Your personal data is collected and processed for the following purposes:

 

  • Responding to enquiries

  • Managing projects and client relationships

  • Delivering services

  • Sending relevant follow-up communication

 

The legal basis for processing includes:

 

  • Contractual necessity — to deliver agreed services

  • Legitimate interests — to operate and improve the business

  • Consent — where you opt in to receive marketing communications (e.g. newsletter)

 

You can withdraw consent at any time.

 

 

7. How Your Data is Used

 

Your personal data is used to:

 

  • Communicate with you

  • Deliver agreed services

  • Manage projects and workflows

 

Your data is never sold or shared for marketing purposes.

 

It is only shared where necessary to operate the business, using secure third-party platforms.

 

 

8. Data Retention

 

Personal data is only kept for as long as necessary.

 

Typically, data is retained for up to 5 years after project completion or last contact, after which it is securely deleted.

 

 

9. Storage and Security

 

Your data is stored securely using trusted third-party platforms, including:

 

  • Wix (website hosting and forms)

  • Dubsado (client management, forms, contracts)

  • Gmail (email communication)

  • Notion (internal organisation)

  • Other standard tools used for day-to-day business operations

 

These platforms act as data processors on behalf of the business.

 

Appropriate technical and organisational measures are in place to protect your data, including secure systems and restricted access.

 

Some of these providers may store or process data outside the UK (for example, in the US), but only where appropriate safeguards are in place.

 

While reasonable steps are taken to protect your data, no method of transmission over the internet is completely secure.

 

 

10. Sharing Your Data

 

Your personal data is treated as confidential.

 

It is only shared where necessary to operate the business (for example, with the platforms listed above) and is never sold or distributed to third parties for advertising or marketing.

 

 

11. Cookies

 

This website uses cookies to ensure it functions properly and to understand how visitors use the site.

 

These may include:

 

  • Essential cookies required for site functionality

  • Analytics cookies (if enabled via Wix or other tools)

 

You will be given the option to accept or manage cookies when you first visit the website.

 

 

12. Accessing Your Data

 

You have the right to request access to the personal data held about you.

 

This is known as a subject access request.

 

Requests should be made via email.

 

A response will be provided within 30 days, unless the request is complex.

 

 

13. Contact

 

For any questions about this Privacy Notice or your data:

 

Email: jen@jenniferandersondesign.com

 

 

14. Changes to This Notice

 

This Privacy Notice may be updated from time to time to reflect changes in the business or legal requirements.

 

The latest version will always be available on the website.

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